Operations Specialist I - Now Hiring
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Limon Office - Operations Specialist Position Posting
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DATE POSTED:
August 7, 2023
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POSITION:
Operations Specialist I
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LOCATION:
Limon, CO
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Farm Credit of Southern Colorado (FCSC) is seeking an Operations Specialist to join our team. The chosen candidate will be responsible for providing excellent customer service to the Limon office. This position is full time, working approximately 40 hours a week, and is benefit eligible. Occasional travel will be required to sufficiently support other locations within territory.
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Organizational Information
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As one of the Farm Credit System&s;s associations, Farm Credit of Southern Colorado is a robust organization with 6 branches, serving 1,300 member / owners in 31 counties throughout Southern Colorado. Over $1 billion in assets, Farm Credit of Southern Colorado&s;s approximately 85 staff members bring strength to its shareholders and communities.
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Farm Credit of Southern Colorado is a member-owned cooperative that provides a wide range of financial products and risk management services for agricultural producers, agribusinesses, and farmland and rural homeowners.
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At Farm Credit of Southern Colorado, we believe in creating a culture where teammates enjoy coming to work and feel included. We live this every day by enacting out FIRST principles, Fun, Integrity, Respect, Service, and Trust.
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Position Purpose
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The Operations Specialist provides excellent customer service by responding to borrowers&s; needs and requests in a friendly and timely manner and keeping in compliance with company policies and procedures. The selected candidate will also perform post-closing and cash management tasks and provide location facilities support.
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ESSENTIAL
Responsibilities:
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Customer Service - Responds to customer inquiries and requests in a timely, gracious manner. Directs incoming call traffic as needed. Recommends, assists, and provides customers direction for eCommerce suite of products.
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Cash Management - Posts and processes drafts, payments, ACH&s;s, and incoming and outgoing wires. Responsible for running and/or verifying daily reports, communicating appropriately with Accounting Department. Manages task lists as needed and communicates regularly with the branch staff.
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Loan Post Closing - Review, book, and disburse closed loans. Files and records legal documents along with perfecting liens.
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Loan Maintenance - Works in cooperation with borrowers, agents and staff to monitor and maintain appropriate coverages and documentation on existing loans.
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Facilities Maintenance - Orders and maintains office supplies. Maintains office building and grounds through appropriate service representatives.
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Other duties as required.
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QUALIFYING CHARACTERISTICS
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High School diploma or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
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Excellent customer service skills with knowledge of customer service principles and practices.
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Knowledge of Word/Excel/PowerPoint/Outlook sufficient to create, update and save basic documents. Ability to learn customized software programs.
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Skill in oral and written communication, sufficient to exchange information effectively with peers, supervisor and borrowers.
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Skill in interacting and working effectively with others, maintaining an organized workspace, and prioritizing assignments to complete work in a timely manner.
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Skill in listening and conveying awareness of a customer&s;s problem or issue to find resolution.
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Farm Credit of Southern Colorado is an Equal Opportunity Employer dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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The following information is disclosed in compliance with the Colorado Equal Pay for Equal Work Act. Similar positions applied for outside of Colorado will not necessarily receive the same compensation.
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Salary Range:
$33,000 to $40,000.
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This range is a good-faith and reasonable estimate of the range of possible compensation at the time of this posting. Actual salaries could vary and may be above or below the range as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Variation is based on various factors including but not limited to location, qualifications, experience, operational needs and other considerations permitted by law. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee&s;s salary history will not be used in compensation decisions. In addition, benefits for this position include medical, dental, vision and life insurance, 401k, tax advantage accounts, paid vacation, sick leave and parental leave.
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FINAL DATE FOR APPLICATION:
August 21, 2023
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PLEASE EMAIL RESUME AND COVER LETTER TO:
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Salary:
$24 per hourEstimated Salary: $20 to $28 per hour based on qualifications.
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